Definition
VoIP phone service takes analog audio signals through standard phones (using an adapter), smartphones, IP phones, computers, etc. and convert it into a digital signal that is routed through company IP networks and the internet. These business phone services allow an organization to set up a phone system that is convenient to manage and also able to connect multiple campus locations in a single network using net connectivity. This makes it easier as well as cheaper for communicating over long distances with co-workers. Signal quality is better with VoIP compared to standard analog landline communications so that you can clear audio, fewer dropped calls and minimal interference.
Working of VoIP
When you are implementing VoIP phone service, you will be replacing the classic landline phones with new IP phones or use computers or smartphones. All landline phones will be connected from the phone to a server within the office only. Then for external calls, would go from the phone service provider system. This means your organization has two networks –one for standard IP network traffic and another for landlines. However, with a VoIP, all phones connected to the system will instead be connected to the organization’s IP network routers and then through the internet to your VoIP provider’s system (that sometimes can be the same provide as normal network traffic). This usage of the IP network allows workers remote access to the organization’s network for the video and voice communication requirements thereby removing all the problems with the costs of long-distance calls. Employees now can have their phones forwarded from the office to their smart devices, which are best for business trips or other trips when not available in the office and can be contacted easily.
SIP Trunking
If you want your organization’s network to separate voice from the standard data network, Session Initial Protocol (SIP) trunks through an in-house PBX can be set up. SIP trunking for your VoIP phone service ( https://ringleader.co/blog/ ) adds a server that helps in handling all the voice traffic and then directly connects to your VoIP provider. The biggest advantage is isolating your data and voice networks in case one gets overloaded with data, but also has an extra benefit of integrating analog phone systems into VoIP without the need to replace them or face unwanted redundancy.
Saving Costs
Many businesses that switch to VoIP have a reduction in cost for their voice systems up to 50 to 60%.